FREQUENTLY ASKED QUESTIONS

I haven't used you before

Firstly, Hello!

We try and make booking your business catering as pain free as possible and have developed a simple to use online order facility.
However, we do understand that everyone's needs are different and try and be as accommodating as possible. Please take a moment to read the other FAQ's below and this will hopefully answer your questions - if not, give us a call on 01202 679622 or e-mail info@premierbites.co.uk.

How do I place an order?

Placing your order is easy!

All our business catering options have an online order facility and this is our preferred way of receiving orders, you will receive an order confirmation via e-mail as soon as you have placed your order so you know exactly what has been booked.
If you need any help or advice when placing your order please call us on 01202 679622 or e-mail info@premierbites.co.uk and we can either guide you through the order process or place your order for you.

I just need a quote

No problem, you have a couple of options

Our online order facility has the option to request a quote instead of an order, this way you can have a look at the options available before you commit to a booking.
Alternatively please call us on 01202 679622 or e-mail info@premierbites.co.uk and we can go through the options available.

Where do you deliver?

Where do you need us to go!

Our daily deliveries include Bournemouth, Poole, Broadstone, Wimborne, Wareham and surrounding Dorset areas. If you need delivery to another area please contact us to discuss our minimum order requirements.
As a rough guide our minimum order for delivery (Business lunches, Mon-Fri) is £14 within 3 miles, £25 up to 6 miles, £50 up to 10 miles. If you need delivery any further than 10 miles we will need to confirm you minimum order value.

When do you deliver?

In time for lunch!

We delivery our Business Lunches Mon-Fri between 11am and 1pm, You have the option to choose a "delivery by" time when you place your order. This is not a delivery time, but helps us plan our routes to make sure we deliver before this time.
If you need delivery outside of these times please contact us to discuss where and when.

How do I pay?

That is a very good question...

We do not take payment when you place your order as booking details quite often get changed
If you have booked with us before we will e-mail you an invoice after you have received your buffet and you can then pay as previously agreed. If this is your first booking we will contact you to discuss payment terms and can set-up a credit account or you can pay over the phone by credit or debit card

WHY US

We have been providing catering services since 1999 and currently have approx 100 clients locally that use our services on a regular basis. Whether you are looking for a small business lunch for your board meetings or training days or a buffet for an open day or corporate event I'm sure we can help.